Case study · South Pacific

Clinics in the South Pacific.

Live

Moana runs at private clinics in the South Pacific, and at private laboratories and pharmacies in the region, on one platform.

  • RegionSouth Pacific
  • SitesPrivate clinics, laboratories and pharmacies
  • StatusLive
  • Live sinceApril 2026

The challenge

Moving established practices onto a single clinical record.

For a private practice, running a new system in parallel with an existing one carries little risk. Retiring the existing system is the substantive step, because the practice then depends on the new system for every registered patient and every scheduled appointment.

Clinics in the region took that step from April 2026. Their records, appointment schedules and prescribing now sit in Moana.

The objective is to reduce the fragmentation of information at the point of care, so that clinicians spend less of each consultation locating information and more of it with the patient.

Feedback from clinicians in daily practice continues to shape Moana for private practices.

Scope deployed

Clinical and diagnostic services on one platform.

In the clinics

  • The clinical day begins from the appointment list in Moana
  • Each patient has a single record holding consultation notes, prescriptions and results
  • Clinicians document, prescribe and review results within that record
  • When the connection drops, work is saved on the device and synchronised when it returns

Laboratories and pharmacies

  • Private laboratories work in MOANA LIS
  • Private pharmacies work in the Moana Pharmacy Management System
  • Both operate on the same platform as the clinics

Status

Where the work stands.

  1. First clinic liveA private clinic moves across from its previous system to Moana.
  2. Laboratories and pharmaciesMoana is in use at private laboratories and pharmacies in the region.
  3. TodayPrivate clinics across the regionMoana runs at private clinics, laboratories and pharmacies in the South Pacific.

Next steps

Shared infrastructure across private providers.

The longer term objective is for private clinics, laboratories and pharmacies to operate on shared infrastructure, so that a patient’s record, results and prescriptions can follow them between providers and, in time, into the public health system.

Clinicians continue to work directly with the Moana team. Issues raised in daily practice are taken into the product.

Acknowledgements

With thanks.

Moana Digital Health thanks the clinicians and staff of the clinics, laboratories and pharmacies working on Moana in the region, and Dr Leaupepe of the Moana team.

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